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Humanitarian Testimonials

Comments on our Programmes from Humanitarian Candidates

Benson K. Ndegwa

Certification in Humanitarian Logistics (CHL) Graduate

“Thank you for supporting me over the months i was taking CHL. I received my results today with a pass. As a tutor you always brought out a wide angle of the expectation for a logistics operator in relief operations.

The case scenario became real anytime you asked questions of my work, making me think through again and again. I appreciate your insights that not only helped me work on my tasks but opened my mind to be aware of what will be expected of me in operations in real life situations.

Both your commendations and critiques got the best out of me.”

Al Mussana Mohamad Certification in Humanitarian Logistics (CHL) Graduate

“I don’t know how I could express my great appreciation for the great opportunity that been given to me to join CHL, it was really such a tremendous journey. This programme from A to Z is perfect, I didn’t actually expect the amount of information and the way this is related to every single detail in humanitarian logistics. The learning material are a great treasure, they are amazingly written and well designed in order to avoid any confusion while reading and studying.

This programme has polished my own knowledge and raised up my professional experience to another level. The things that I have learned are life changing elements in my logistics career and add more enthusiasm to move on and achieve more.

A special thanks to tutor Florence Molyneux, she had a great patient attitude, and supported me to the max with all my enquiries and many questions that I have asked. The administration team and student support, are great supporters as well. They never hesitate to provide any support or follow up during the programme, from the deep of my heart thank you.

Eventually, I would like to sum up this journey by saying I was truly in the presence of knowledge and professionalism.”

Chit Yo

Certification in Humanitarian Logistics (CHL) Graduate

I would like to express my heartiest gratitude to my organization for financial support, my supervisors who guided and allowed me to study, in particular thanks to the LLA team for your kind support, especially all the student support team and my tutor Adrian Leigh who gave wonderful support, they are very professional. Without your kind support & guidance, I could not implement my dream to obtain this valuable CHL certificate.

The course really met my expectation, especially the Supply Chain, Procurement, Warehouse, Transport and Fleet Management units. It improved my knowledge of the logistics concepts for the overall logistics management and operational in Humanitarian Aid Organizations, including overall strategies, planning, preparation for emergencies responses, coordination/communication with internal and external and team deployment during emergencies operation activities.

I have already applied practically the techniques which I have gained from CHL. The course is supportive, especially for the emergency response operations activities. If you want to upgrade/develop your logistics capacities/skills. I endorse, going to Fritz-CILT Certification in Humanitarian Logistics Programme.”

A picture of Oxfam Godfrey GwandeGodfrey Gwande, Oxfam

Certification in Humanitarian Logistics (CHL) Graduate

“This course is highly regarded in Oxfam. That is the reason why it was mentioned in the Supply and Logistics manual as the recommended course for everyone in Logistics. That is also the reason why there is a workplace group specifically for CHL.

Personally I am more confident to mention that I have a qualification in Humanitarian Logistics. I am able to suggest better ways of working and over ally contribute to the beneficiary needs. It gave me a proper induction into the humanitarian world. The central role that logistics and supply chain play in the humanitarian world was clearly explained. I managed to be part of a humanitarian response assessment and contributed to various planning sessions and also provided assistance to project teams.

This is a wonderful course. I have taken a role of giving guidance to those doing the programme.”

A picture of Bela TsugaevaBela Tsugaeva

Certification in Humanitarian Logistics (CHL) Graduate

“I am glad to inform the world and, in particular, the LLA team and its friends that I have finally completed my CHL qualification and received the long-awaited Certificate.

I can’t find words to express my feelings, when I hold it in my hands. This wonderful piece of paper means so much to me! It implies so many hours of hard work and the unlimited support of my tutor Adrian Leigh and the whole LLA team, including Carol Jones, Carol Wooldridge, James O`Connor, Christine Cetin, Peter Jones and others, and Carol McQuillan at CILT. It signifies so many questions, requests from my side and so many useful recommendations and advice from my tutor Adrian, who have been a great mentor for me throughout this study.

Adrian, thank you very much for your tolerance and great support! I am very grateful to the whole LLA team. You are real professionals!

Be sure that if you see somebody with the CHL certificate, he/she knows all course programme by heart, because there is no way to miss any of the topics of the programme under the close guidance of your tutors, that`s true. I am so much impressed by this study. The approach is amazing! Wonderful LLA team! I appreciate your kindness, patience and guidance.”

A picture of Asad Mohammed AsaduzzamanAsad Mohammed Asaduzzaman FCILT

Certification in Humanitarian Supply Chain Management (CHSCM) student

“It’s better late than never – I completed my CHSCM in early 2015 but am only now writing this testimonial.

As soon as I started my CHSCM course, I found huge a distinction between an academic and a professional study. In the course of CHSCM study, I enjoyed the freedom of freethinking vis-à-vis humanitarian supply chain strategy, planning and configuration, operations and evaluation. It’s mentionable that all the outcomes of thinking were well acknowledged by the tutor and adequate guidance was provided.

CHSCM course has undoubtedly broadened my perspective, enhanced my capability to analyze humanitarian supply chains from end to end, and increased my ability to configure supply chains in a variety of contexts. Notably, after successful completion of CHSCM, I led supply chain for Oxfam, Save the Children International and International Medical Corps in Nepal, Iraq and Nigeria. I was also awarded with FCILT (Fellow, Chartered Institute of Logistics and Transport, UK), the highest tier of license of its type.

I managed to fund 4 logisticians from Save the Children International, Nepal for the CHL course and 2 of my senior team members were awarded with CMILT membership from CILT UK through my endorsement. I always recommend people to do CHL or CHSCM course. I did my thesis on Promoting Local Market for Sustainable Supply Chain Solutions not for the sake of doing my thesis but did as a believer and I have been an advocate of promotion of local market capacity as a core commitment.”

A picture of Anyanzo Tobias MadraAnyanzo Tobias Madra – International Rescue Committee

Certification in Humanitarian Medical Logistics Practices (MedLog) Graduate

“Thanks goes to my Sponsor the International Rescue Committee (IRC), the LLA team and my tutor Kenneth Akoko for the continuous guidance. I enjoyed the studies and now feel much more knowledgeable about Medical Logistics than before I took the course.

All the tasks are applicable to the medical supply chain that I manage in my organisation. I can now confidently suggest need for medical logistics management improvement to my employer based on knowledge.”

 A picture of Jacob LoangJacob Loang

Certification in Humanitarian Logistics (CHL) Graduate

“I’m very happy to receive my Certification in Humanitarian Logistics CHL qualification. It has added an advantage to my career and to be fully employed by NGO MEDICINE SANS FRONTIERS in the Log/supply department.

Because I have gained so much more knowledge through this self explanatory course. I am motivated to take further course with LLA to gain promotion and to seek improvement and employment in a managerial job.”

A picture of Andrew Kai BonaAndrew Kai Bona

Certification in Humanitarian Medical Logistics Practices (MedLog) Graduate

I am very grateful for this success in my course, my kind appreciation to Mr. Kenneth, who took me through this long journey. My appreciation to you also for the courage and support you gave me all this while.”

A picture of Dodo AbdoulayeDodo Abdoulaye

Certification en Logistique Humanitaire (CLH) Graduate

“Gradué en Certification en Logistique Humanitaire (CLH) en Novembre 2018, j’ai le plaisir de vous informer que l’UNHCR mon organisation vient de me nommer au poste de Assistant Principal aux Approvisionnements. Cela n’aurait du être possible sans la formation que j’ai suivie. Jai voulu a cet effet partager la bonne nouvelle avec vous. Félicitations de la part de l’équipe de LLA!”

Ndore Epahrodite

Certification in Humanitarian Medical Logistics Practices (MedLog) Graduate

“I express my profound gratitude to the LLA team and most particularly to my mentor, Mr Patrice De la Sayette, to Carol Wooldridge and the Student Support team for their proven useful and relentless support and guidance throughout my training in Humanitarian Medical Logistics (Medlog). Their aid led to successful completion of the program.

The teaching and guidance team’s experience and skills ensure a pleasant learning experience for learners. I did not miss any required assistance whenever I expressed the need and communication was effective. I can recommend all my friends and those who would like to take this course to be feel assured that they have made the right choice.”

Varvara (Valia) Lithari, Médecins Sans Frontiéres

Certification in Humanitarian Medical Logistics Practices (MedLog) Graduate

“Logistics’ is the magic word behind the scenes of an emergency, responsible for making the supply network respond promptly and effectively while building channels for the humanitarian aid. When it comes to ‘Medical Logistics’, it is like the magic itself comes intuitively to life; complicated by default but with more aspects to be processed and scheduled by line.

Many thanks to LLA, CILT, Fritz Institute and to the people who helped/inspired/intrigued and allowed all this effort to come true. My tutor Kenneth Akoko is among them!

The MedLog programme is a remarkable course, well-structured and full of simulated examples, providing step-by-step information on how the Humanitarian Medical Logistics Practices don’t rely on magic but on well-trained staff with particular knowhow.”

Freddie Mukwekwe

Certification in Humanitarian Logistics (CHL) Graduate

“During this course, I have developed my skills in checking goods for quality and quantity on dispatch, checking the right type of supplier by following the proper procurement procedures, the importance of having the right type of vehicles and the importance of working closely with agents.

The course helped me to understand that logistics in humanitarian organisations is there to save lives and alleviate suffering. My interaction with colleagues has improved and I am now being consulted in all future plans and in some crucial meetings. I am now able to serve beneficiaries more efficiently than before.

The time allocated was fine. I finished the course some 4 months ahead of time. I am very confident and can now share the knowledge in an amazing way to the rest of the people in the organisation. I have recommended my work mates and two have already started the programme.”

Said Ahmed Muse

Certification in Humanitarian Medical Logistics Practices (MedLog) student

“I pass my regards to all Fritz Institute team , a special acknowledgment goes to my Tutor Haydn Sandvig. Indeed, my tutor taught me the practical applications of my course.

He has tested my capability to think and develop my studies by giving me follow up questions that certainly prepared me enough to have the courage. I felt that my application in the Case Study SCILaid and the follow up questions from my institute and the coaching of my tutor and the perfect role played by Logistics Learning Alliance will make me a perfect medical logistician.

I am here to express that my happiness and my success was through your hard work. You have provided a quality practical application in logistics to the world so that humanitarian logistics can work efficiently.”


Humanitarian Essentials Logistics Module (HELM) Graduate

“A wealthy thanks to LLA, especially the Prof Haydn, for putting together this well organised and practical oriented courses. The course allowed me to have the opportunity to mingle with the most educated and professional field men and women.

I have been an International Transport Assistant and Regional Transport Officer for almost 20 years where I manage everything concerning supply chain (Logistics, transport, procurement, warehouse, material, etc.) in a broader perspective.

A lack of practical experience puts managers under unnecessary pressures. After attending the three short intensive courses, the practical experience I got from Prof Haydn and fellow students from different fields have assisted me to understand.”

Ali Asghar Qureshi

MedLog Graduate

“Thank you team LLA, CILT and aspire for giving me this amazing opportunity. Being a non-pharmacist, I’m now able to manage the health supply chain more confidently and tactfully. This became possible due to the generous scholarship by the Aspire, immense administrative support from the team LLA, and technical guidance and coaching of my tutor Kenneth Akoko.

MedLog is a wonderful program, it’s a complete set of learning and technical guidelines required to manage a complex medical supply chain. This program is more beneficial for the health logistician who is not pharmacist like me. I’m so pleased to have my program completed. Thank you Aspire, LLA, CILT and Fritz.”

A picture of Janet SiamaJanet Siama Zebedao

CHL Graduate

“I am Janet Siama, currently working in Logistics Section for UNICEF in South Sudan- Rumbek Field office

Since the unrest situation in South Sudan, there are a lot of wars affected children and women. Due to this emergency that UNICEF had to face, and specially in Logistics section, I have been able to respond to many urgent requests by Program, able to manage the situation efficiently with the knowledge acquired from CHL course. I coordinate directly with Logistics Cluster staff to organise the delivery of cargo to the airport to be loaded on to aircraft to be delivered to numerous locations, remote villages and for RRM missions when necessary. I provided regular updates to staff in Country office and in remote locations when cargo is dispatched.

I have no enough words to express my happiness while receiving from you such excellent news relating to the completion of the Certification in Humanitarian Logistics with your prestigious institution. I almost gave up not to continue with my study due to having very little time to work on my tasks, and this was because of the workload for the emergency response to save the lives of children and mothers in South Sudan.

Please allow me to show my gratitude towards each of you for having supported me during my studying time. With this regard, I would like to mention the followings: the student support staff, Carol Jones the LLA executive director and finally my fabulous tutor Florence, my mentor, for her help via her questions to reinforce the task (s), even if I felt better with the word CLEAR!!!!!!

Also, I need to mention the training you are providing is exceptional with a well-conceived method that allows students not only to gain knowledge but also to be able to apply them in the real life using the competency obtained from the available Units.

The knowledge and skills acquired from the course have helped me bring positive change in the logistics department more specially in Warehouse, Inventory and Transport. I feel more confident in conducting my duties and responsibilities, and it is clear to me now what I need to do and how to do it, thanks to the course. My organization (UNICEF) will recognise the CHL certification and hope my file will be updated with this.”

A picture of Mutabazi PlacideMutabazi Placide, Save the Children International, Rwanda

MedLog Graduate

“I am pleased to share my thoughts that today I have completed my Certification in Humanitarian Medical Logistics Practices (MedLog) programme after 2 years of continuous struggle.

I would like to express my special gratitude to the Logistics Learning Alliance team, particularly the Fritz Institute and CILT (UK) for a very collaborative, world class partnership in training and professional development.

The MedLog program is practically incomparable. It has been designed to directly cover all aspects of humanitarian medical logistics that one applies and adds to his/her own set of skills and knowledge to effectively and efficiently serve people of concern in humanitarian settings. I enjoyed learning the course and interacting tirelessly with my outstanding and inspiring coach till I get acquainted that” behind every medical product there is a supply chain!”

Once again I am so grateful for having chosen to pursue and complete this programme with your institutes and thanks to all fellows who chose or who will choose to pursue the Certification in Humanitarian Medical Logistics Practices (MedLog) programme, a programme which is out of this world.”

A picture of JohancalJohanchal G. Wrobeh

CHL graduate and LLA Ambassador in Liberia

“I am so happy that I have finally completed the Certification in Humanitarian Logistics course after two years. Thanks to my formal boss Sinead Clear, who is also a great friend, i am grateful to you for all your support on this journey. You are such a wonderful person and i look forward to doing you proud wherever the skills gotten from this course will be applied.

To the team at LLA, let me say kudos to everybody; Your customer service and student support team is exceptional. I personally want to thank Caroline McClung, for her support during this journey; making the tasks available and everything. you are amazing!!!!!

The additional skills i have gotten on top of what the certification offer is accredited to one man, Haydn Sandvig. A wonderful coach/mentor, a people’s person, a great friend and father. He coaches with everything in him, pouring out all of himself to his students; providing guidance even during weekends when he is on the stadium, or normal days as late as midnight!!!! you are a rock star Haydn Sandvig. Thank you.

During days when i was caught deep into other activities and will not keep the task coming, the push came from my better half, my darling Pearline Wrobeh. This achievement is yours also. Thank you!”

A picture of Annalese PenhAnnalese Penh

Certification in Humanitarian Logistics (CHL) Student

“Thank you for all your support and encouragement. I nearly gave up at one point thinking it was impossible to finish in time but my family rallied behind me to help me get through.

A BIG thank you to Adrian Leigh too for marking my assignments as quickly as I was sending them through. I always tried to incorporated feedback he gave from previous tasks and applied it in other tasks.

It’s a really good course. So happy I stuck in there and completed it. Looking forward to applying all I have learnt.”

A picture of Marcus TelpyMarcus Teply

Certification in Humanitarian Logistics (CHL) Student

“I would like to tell you and everybody else involved how much I enjoy this course work so far. It is a really very well designed study material and I especially enjoy studying a real world scenario. What a difference to the coursework and multiple choice test I did here at the local University! Thank you!”

A picture of Ali MohamoudAli Mohamoud, Logistics and Admin Coordinator at Norwegian Refugee council

CHSCM Graduate

“I want to express my gratitude and appreciation to the entire family of the Logistics Learning Alliance for the effort ofcreating an environment of enthusiasm for learning and appreciation for growing,The course was really interesting , informative, comprehensive with very outstanding simulation cases particularly situations of Detaland and Betaland where I am still interested to read and re read.

The team’s reply was prompt, detailed and helpful. Your feedbacks on my assignments were on time, insightful, constructive and warm encouragements.

Finally, I am very grateful for the guidance and assistance you showed throughout my study tenure. Kindly convey my message to my tutor Adrian Leigh for his invaluable mentoring and I felt so blessed to have him as my tutor, and I thank you all so much for the time, effort and energy you spent to help me complete this course successfully.”

A picture of Vu Thu ThuyVu Thu Thuy

CHL graduate

“I would like to express my sincere thank to my tutor Haydn Sandvig for his guidance and great inputs for all of my tasks. Without his assistance, I could not have gone this far. And I also very much appreciate the help of the student support team during my 16 months journey with CHL. I believe all the knowledge that I gained through this course will enable me to go further in my future career path.

Now I have seen the big picture of all the core aspects of the supply chain and understood how it really works. I hope that I can apply that knowledge and serve more beneficiaries from any where in the world.”

A picture of Ilhom SaidovIlhom Saidov

CHL graduate

“I am delighted to announce that I have successfully completed CHL. PASS!

Coming from a different field and driven by an interest in logistics and supply chain, I found the CHL an ideal course. Studying CHL has been a challenging adventure for me; it has provided me with solid humanitarian logistics theoretical knowledge, best practices, and practical experience. If you’re on your way to make first steps into humanitarian logistics then CHL is your CHOICE. It comprehensively covers essential humanitarian logistics concepts, contains easy-to-understand reading material, practical tasks and much more. Good luck!”

A picture of JaquesJacques BIRUGURUGU

MedLog Graduate

“The knowledge I have gained has changed me in so many ways and has started changing lives of those I work and interact with.

A friend recently told me how their donor was unhappy to see how syringes and needles were not properly disposed of. I advised him following what I have learnt from studying with your institution and referred him to your institution.”

A picture of Saw KarliSaw Karli

CHL graduate and CHSCM student

My name is Saw Kar Li, I was born in an ordinary family in a small town Lashio, Northern Shan State, Myanmar. My ethnicity is Karen. My father is a pastor and my mother is a nurse. They nurtured me to establish my value even though they did not have chance to get higher education. They guided me to respect the value of dignity, admiration, honesty and love other. I was grown up in Lashio, and got Bachelor degree in Physics and Diploma in Business Studies at the University of Mandalay.

The 3rd July 1998 was to mark the beginning of my career with World Vision. In 2008 Cyclone Nargis Emergency Response, I realized logistics was a big part of my life to help vulnerable people in my country and improve their living standard. The experience where I served 2010 Haiti Earthquake Response and 2013 Typhoon Haiyan Response in Philippine shaped me to be a logistician.

In World Vision Myanmar, there are some limitations funding resource in providing training at international level for individual staff capacity development. But I was able to study the Certification in Humanitarian Logistics (CHL) program as my professional through sponsored from Fair & Easy Co. Ltd coordinate with LLA.

As nature and man-made disaster becomes more complex and on a larger scale in Myanmar, supply chain management is one of the components needed to fulfill the mission in Humanitarian response. On the other hand, logistics operations continue to be recognised as an essential function in these operations in Myanmar.

Through my study from CHL, I feel confident and passion in the field related with supply chain management. Also I was able to contribute to improve many colleagues competencies in logistics and built relationship with partners and stakeholders to support supply chain management in World Vision and logistics cluster in Myanmar.

The assignments were not difficult but accurately tested the student’s understanding of the course materials. One must learn and understand the materials in order to successfully complete the assignments, so honest effort must be put in consistently during every week. I apply the concepts to solve some of the problems in my job, making the course much more interesting. This course is helpful to begin trying to practice the techniques in my actual work environment and challenge the new initiate.

Overall I felt the course was very valuable. This allowed me to get a good grasp of how CHL can be applied in my job. The way this course was run and provided the supplementary materials were clear and easier for me to understand. I truly enjoyed this CHL and really liked the guidance from tutor and LLA admin for their support.

I could share the warehouse management, fleet management, procurement so that our organization could review strength and weakness in logistics to develop planning, strategy and operation. Thus, my organization could fulfill the basic needs with a timely and effective manner to the affected populations in Myanmar. I would recommend the course to my logistics network as this is specially designed for Humanitarian Logistics with a real time exercise.

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