Distance or Blended Learning,
Building on Experience
LLA humanitarian and business logistics and supply chain online learning programmes/face-to-face events are driven by your requirements. Delivered by in-house sector professionals, we are committed to achieving a successful outcome for yourself and your organisation. Customer service and support for our students is at the heart of our business.
What does LLA do?
Where does LLA do this?
Whats the difference between Logistics and the Supply chain?
What type of qualifications are on offer?
• Introductory [Level 2] (designed for new entrants or those whose work relates to the supply chain, but are not directly involved in it)
• Operational[Level3] (designed for team leaders and junior managers)
• Tactical [Levels 4 and 5](designed for middle management)
• Strategic [Level 6](designed for senior management)
Timeline of LLA
Meet the Core Office Team
Adrian Leigh - CEO and Managing Director
After leaving school, Adrian worked for The Royal Doulton Potteries Group in North Staffordshire for 13 years in a fast-paced manufacturing environment. Prior to his appointment with LLA, he worked at the Pets at Home National Distribution Centre for 5 years. Before joining LLA, Adrian was a student and studied an Advanced Diploma in Logistics and Transport. When a Coach/Assessor position became available he expressed interest, passed the job interview, and joined the company. Consequently, Adrian has experience on the other side as a Learner.
Adrian’s professional development includes various levels of CILT Diplomas in Logistics and Transport for both commercial and humanitarian logistics and holds both Assessor and Internal Verifier qualifications. Adrian also played a key role in creating and establishing many of the qualifications and courses we offer today. Many of the distance learning programmes were developed by Adrian to incorporate the SCILworld learning platform in line with Qualification Learning Standards.
Adrian purchased LLA in November 2019, becoming CEO and Managing Director.
Haydn Sandvig - Tutor and International Business Development Manager
Haydn brings to his role over 20 years of experience working in supply chain and logistics whilst serving in the British Royal Air Force, as well as skills from 10 years working within retail management roles at the world’s third largest food retailer, Tesco. Whilst working for Tesco, Haydn was involved in the opening of two new superstores and various store management roles. Haydn spent over four years in project manager roles, focusing on improving quality and waste management in the fresh and frozen foods sector of the business.
Haydn played a key role in the development of the Humanitarian Essentials Logistics Module (HELM) Programme and frequently delivers face-to-face events across Africa. Since its creation in 2015, Haydn has coached close to 600 people, mentoring supply chain and logistics staff in locations including Haiti, Liberia, Sierra Leone, Uganda and Kenya. Haydn now works as Director of International Business for LLA and LLA International.
Chris Taylor - Operations Manager
Chris joined the team in 2018 as a member of our Coaching team and to help build our Apprenticeship support programmes.
Chris studied Applied IT at University and has a background in Logistics Management, with specialism in Inventory and Performance Management. As a lot of his work has involved people management and training, Chris eventually moved into Apprenticeship Delivery specialising in Logistics and IT based qualifications. His work in the education and training sector has largely involved working with young people classed as NEET and those leaving Young Offenders Institutes.
Since joining LLA, Chris has taken on the role of Operations Manager for the company, This is a varied role where he manages many areas of our day to day operations, including; developing and managing our Apprenticeship Support Programmes, development and management of LLA’s IT Infrastructure and the Development of new IT and Web based systems. Alongside this role Chris also coaches our apprentices and learners.
James O'Connor - Customer Services Coordinator
After leaving college and gaining BTEC and A Level qualifications in Business, Media Studies and IT, James’ first role at LLA was to input data into the then new CRM system that is used to record student data. Having initially joined on a temporary contract, James became a full time member of the team later that year and joined the Student Support team, assisting students with queries and processing student work. In 2013, James took over the responsibilities of handling LLA’s humanitarian enquiries as well as becoming the manager for LLA’s social media accounts. James also studied a Level 3 in Business Administration as part of an Apprenticeship scheme between 2013 and 2015.
James has since expanded his role at LLA, becoming Customer Services Coordinator in 2015 and working closely with NGOs and other key contacts to create and maintain relationships. James assists with the creation of marketing materials, maintaining our website and updating our social media accounts and blog. James also assists other departments, including providing occasional assistance to Student Support as well as assisting International Business Development and Finance.
Caroline McClung - Student Support Manager
Caroline started her career within Human Resources (Engineering) and progressed into various technical Sales and Support roles, gaining a broad experience within Engineering and Textiles over 40 years and covering many areas of Manufacturing, Distribution, Sales, Marketing, Administration and Finance. Caroline also owned and ran a Corporate Clothing Company until retiring from the industry in July 2019. Caroline’s customer base ranged from Local Tradesmen to Premier League Football Clubs.
Caroline’s experience has been invaluable in her current Student Support role, dealing with all levels of experience and skill, across a broad range of industries and commerce. In 2019, Caroline was promoted to Student Support Manager. Caroline assists students with any technical queries and processes task submissions from students as well as updating processes and liaising with Awarding Organisations. Caroline also works closely alongside the learning materials development team.
Barbery Williamson - Finance and Student Support
Barbery has over 20 years of experience working within Finance and Administration, as well as BTEC and OCR qualifications in Accounting and IT. Barbery’s experience includes working in both the education and logistics sectors. Before joining LLA, she worked as the Accounts Manager for a local veterinary group, her work including processing invoices, using SAGE and raising Purchase Orders.
After initially joining LLA to work as part of our Student Support team, Barbery has since gone on to work in our Finance Department. Barbery is responsible for assisting the Finance Department in providing invoices, sorting payments and dealing with general finance enquiries. Barbery also provides occasional assistance to the Student Support team.
Christine Cetin - Student Support
Christine worked in the commercial sector before joining LLA, mostly in Admin/secretarial positions, within Manufacturing. Christine’s previous roles included working as a general secretary for Managing Directors, operating switchboards and assisting with finance and general administration. Christine also spent four years in Turkey, helping to teach English to students. Before joining LLA, Christine worked for a charity that offered sports training to children with disabilities or from disadvantaged areas and schools.
As part of our Student Support team, Christine assists the team by responding to technical queries, processing student submissions and providing general administration assistance.
Carol Wooldridge - Office Manager and Student Support
Full profile TBC.
Back row (L to R): Haydn Sandvig, Caroline McClung, James O’Connor, Carol Wooldridge, Chris Taylor
Front row (L to R): Barbery Williamson, Adrian Leigh, Christine Cetin.
Meet the External Team
Mike Armitage - Tutor and Internal Verifier
Patrice De La Sayette - Tutor and Internal Verifier
Florence Molyneaux - Tutor
Kenneth Otieno Akoko - Tutor
Our international partners are training organisations in different parts of the world with whom LLA has had a long standing relationship. They deliver learning programmes in conjunction with LLA and these can lead to the award of UK regulated qualifications:
New Zealand - Logistics Training Group
The Logistics Training Group Ltd (LTG) can provide applied distance educational services throughout New Zealand, Australia and the Asia-Pacific Rim. They aim to assist students along their pathway to a successful and rewarding career in the Logistics World of Supply Chain, Inventory, Warehousing, Sourcing and Procurement, Production, International Business, Movement of Goods (Transport), Road Freight, Retail Supply Chain, Supply Chain Network Planning, and Supply Chain Flow Planning. Read more at Logistics Training Group
The Logistics Training Group also has links to the Masters in Logistics and Supply Chain Management Programme run by Massey University, NZ. Superior performance on the CILT(UK) Professional Diploma can lead to access to this distance learning programme through recommendation from LLA to the Logistics Training Group.
Republic of Ireland - Hytech Logistics
Hytech Logistics, headquartered in Dublin, has provided Logistics Solutions to National and Multinational clients since entering the market in 2000. HyTech Logistics are one of very few companies worldwide offering clients the choice of outsourcing their operations or alternatively upskilling their staff to deliver improved operational output. Read more at Hy-Tech Logistics
Malta - Support Supply Management Group
SSM Group Ltd. was established in 1997 with the aim of enhancing human resources skills in logistics, transport and supply chain management. Read more at Support & Supply Management Group
Singapore - Advance Supply Chain Solutions
Advance Supply Chain Training Centre adopts a strategic and integrated approach, through a combination of business process improvements, with change management, information technology and in-depth industry knowledge, to provide solutions that bring tangible values to their clients. Read more at Advance Supply Chain Solutions
LLA International Ambassadors are graduates of LLA who assist in the delivery of programmes locally. All employed within the humanitarian logistics sector, their role is to help promote LLA our tutor-led and online programmes, and assist our Coaches when they are in the country for our learning programmes. They may also be Coaches for LLA for the online learning programmes. Our current Ambassadors are:
Kenneth is an experienced Pharmacy Manager and Medical Logistician with expansive experience in Medical programs and healthcare Supply Chain Management. A CHL and MedLog graduate, Kenneth also works as an LLA Coach, helping deliver HELM in Kenya and also coaching our Fritz sponsored Programmes.
Experience in Warehouse and Inventory Management can be an added value in the Humanitarian Logistics Response in Emergency situations. With recent working experience with the Ebola Virus Diseases (EVD) and the Mudslides in Sierra Leone where the International Federation of Red Cross and Red Crescent Societies supported the Sierra Leone Red Cross Society to provide front line volunteers in the fight against the EVD outbreak. A former HELM student who will be support LLA International with events in Sierra Leone.
Rosine is Congolese and has been working for ICRC for 10 years. She brings to LLA a wide range of knowledge and experience in both medical and general logistics (warehousing, team management, procurement, CSD). English, French and Swahili speaking. Former CHL and HELM student.
Award Winning Service
The European Supply Chain Award for Excellence in Training and Professional Development is awarded for projects that have resulted in improvements to the supply chain via strategic use of training and development programmes.
in 2011 the award was won by the partnership of the Fritz Institute, the CILT and LLA for the Certification in Humanitarian Logistics programme.
Since LLA first started delivering these programmes is 2006, we have successfully graduated over 600 students in the three courses that constitute the Certification programmes.
“The program is viewed as highly relevant and valuable by students, their managers, and senior stakeholders. We cite hundreds of examples of favorable comments, with only rare criticism. Benefits are seen in terms not only of improved performance by the trainees, but also in improved career development, increased confidence, improved recognition of the role of logistics, increased understanding of the wider scene, and improved professionalism. Students also report that they have enjoyed the course. These benefits translate into organizational performance improvements.”
– CHL Evaluation Report